| |
Call
Line Identification Presentation (CLIP)
|
Service Description |
Caller
Identity displays the caller's number, so you know who's calling
before you pick up the phone. |
|
Benefits |
1.
You know who called you while you are away from your office. You
will find your telephone set keeping a list of the missed calls
with the time & date of calls waiting for you whenever you come
back.
2.
For Business entities owning customer care it will facilitate
advanced Customer care by enabling diversion of the caller to
his nominated contacts.
3.
If you own a restaurant or a supermarket with a home delivery
function, you could use the Caller ID to deliver the order
automatically without asking your customer about his address
every time he calls. This strengthens the relationship with all
your frequently-calling customers. |
|
One Time Connection |
Free |
|
Monthly Fees |
Free |
|
Method of Activating the Service |
Will be
automated activated when activating your line with Canar |
|
Method of Deactivating the Service |
Upon Request
from Canar Customer Service Team , by dialing 1515 |
Call Waiting (CW)
[TOP]
|
Service Description |
When
Subscriber A is in conversation with Subscriber B, if Subscriber
C wants to have conversation with A, then a call waiting prompt
will be given to A to prompt that another Subscriber is waiting
for reply. |
|
Benefits |
1. You
can know when someone is trying to contact you.
2. If
you’re expecting an important call, Call Waiting will let you
know.
3. You
can continue with your conversation without losing a vital call.
4. Increases chances of an incoming call being answered.
5. Reduces the likelihood of a call lost and potentially a sale
lost. |
|
One Time Connection |
Free |
|
Monthly Fees |
Free |
|
Method of Activating the Service |
i) To
activate: pickup the handset or press the speaker button, dial
*50# & wait for confirmation
|
|
Method of Deactivating the Service |
ii) To
deactivate: pickup the handset or press the speaker button, dial
#50# & wait for confirmation |
Do Not Disturb
|
Service Description |
The
do-no-disturb service is a kind of “temporarily not receiving
call” service. It is mainly used when a subscriber wants to
prevent incoming call interference in a specific time period.
When the subscriber has subscribed to this service, the
telephone office will answer all incoming calls for him; but the
subscriber’s outgoing call is not subject to the restriction.
|
|
Benefits |
Allow
the subscriber not to receive incoming calls in case he is busy
or does not want to receive any call.
|
|
One Time Connection |
Free |
|
Monthly Fees |
Free |
|
Method of Activating the Service |
Upon Request
from Canar Customer Service Team , by dialing 1515 |
|
Method of Deactivating the Service |
Upon Request
from Canar Customer Service Team , by dialing 1515 |
|
How to use |
The
subscriber dials *56*# (continuous Do not disturb)
For timed
registration: (To decide when not to receive calls)
The
subscriber dials “*56*HHMM*HHMM#” . HH: hour set by the
subscriber; MM: minute set by the subscriber.
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[TOP]
Speed Dial
|
Service Description |
The
subscriber can register a short number of 1-2 digits to replace
the original telephone number (it can be a local number,
national toll number or an international number; the short
number should include the prefix of the national toll number or
the international toll number). When the subscriber dials the
short number, the short number will be translated into the
corresponding long number stored in the U-SYS. A subscriber can
register 100 short numbers at most.
|
|
Benefits |
1. Save Time and Effort.
2. One
identified number that atomically connected you to the other
preferred party. |
|
One Time Connection |
Free |
|
Monthly Fees |
Free |
|
Method of Activating the Service |
Will be
automated activated when activating your line with Canar |
|
Method of Deactivating the Service |
Not Applicable |
Call Back (CB)
|
Service Description |
Subscriber A
will register & hang up, when subscriber B becomes ideal, A will
hear ring tone when he\she pick up the call will be connected.
|
|
Benefits |
1. Eliminates time spent dialing extensions which are constantly
engaged or ring without reply.
2. You
can carry on working and your phone will tell you when your call
is ready thereby increasing productivity and reducing stress.
3. In
addition if you have dialed an external telephone number which
is engaged, you can programme your Line to call you back when
this phone becomes free.
|
|
One Time Connection |
Free |
|
Monthly Fees |
Free |
|
Method of Activating the Service |
To activate:
pickup the handset or press the speaker button, dial the desired
telephone number& then upon getting busy tone dial R or Hook
Flash then *40# (Don’t press CALL/REDIAL button) and wait for
confirmation
|
|
Method of Deactivating the Service |
To
deactivate: pickup the handset or press the speaker button, dial
#40# & wait for confirmation |
[TOP]
Call Forward Group (CFG)
|
Service Description |
If the
subscriber has registered the call forwarding unconditional
service, then all calls will be forwarded to the number
specified during the registration.
|
|
Benefits |
1. Program your calls to follow you where-ever you go; to any other
fixed or mobile number. This service enables you to divert all
your incoming calls to the number where you are, and thus
enables your customers to contact you at anytime, anywhere,
through one number only.
2. Sales Team - provide this service for your sales team and save
on expensive mobile calls. When this is paired with prepaid
cards your sales team can maintain their mobility whilst you
greatly reduce your overhead.
3.
Combined with mobile - for those of your team who you furnish
with mobiles, ensure those important calls are not missed by
diverting the office line calls to the mobile whilst they are
out of the office.
4. 24
hours answer line - if your customers need to get you 24 hours a
day you can nominate a member of your team to be on call without
paying for them to be in the office. Simply use "CF" to divert
the call to their home or mobile number.
5. CF
helps to improve your relationship with your customers (as they
will be able to contact you at any time, using one number) and
you will be able to achieve your job even when you are outside
your office.
|
|
One Time Connection |
Free |
|
Monthly Fees |
Free |
|
Method of Activating the Service |
-
To
activate CF-Unconditional: pickup the handset or press
the speaker button, dial *60* then destination telephone
number and then # & wait for confirmation
-
To
activate CF-No Reply pickup the handset or press the
speaker button, dial *61* then destination telephone number
and then # & wait for confirmation
-
To
activate CF-When Busy pickup the handset or press the
speaker button, dial *62* then destination telephone number
and then # & wait for confirmation
|
|
Method of Deactivating the Service |
-
To
deactivate CF-Unconditional pickup the handset or press
the speaker button, dial #60# & wait for confirmation
-
To
deactivate CF-No Reply pickup the handset or press the
speaker button, dial #61# & wait for confirmation
-
To
deactivate CF-When Busy pickup the handset or press the
speaker button, dial #62# & wait for confirmation
|
[TOP]
Remote Call Forward (RCF)
|
Service Description |
This service
is to activate Call Forwarding from another phone set |
|
Benefits |
The same
benefits of the previous service but the only different that you
can activate this service from another phone to receive calls on
it. |
|
One Time Connection |
Free |
|
Monthly Fees |
Free |
|
Method of Activating the Service |
To activate:
Pickup the handset or press the speaker button
i) Dial *63*
ii) Four
digit password (default is 1000) *
iii) The
telephone number which is to be forwarded *
iv) The
destination telephone number #
v) Wait for
the confirmation.
|
|
Method of Deactivating the Service |
To
deactivate: Pickup the handset or press the speaker button
i) Dial #63*
ii) Four
digit password (default is 1000) *
iii) The
telephone number which is to be forwarded #
iv) Wait for
the confirmation.
|
Hotline (HL)
|
Service Description |
If a
subscriber has subscribed to the hotline service and does not
dial after hooking off for a specific period (five seconds, for
example), then he will be automatically connected to the called
number specified during his registration of the service. In the
hotline service a subscriber registers, there can only be one
called subscriber.
|
|
Benefits |
1.
Automatically dial the frequently dialed number as long as you
pick-up the phone.
2. Saving time and effort.
3. No
need to memorize the complication patterns of numbers. |
|
One Time Connection |
Free |
|
Monthly Fees |
Free |
|
Method of Activating the Service |
Will be
automated activated when activating your line with Canar |
|
Method of Deactivating the Service |
Upon Request
from Canar Customer Service Team , by dialing 1515 |
[TOP]
Immediate Hotline
|
Service Description |
If a
subscriber has subscribed to the immediate hotline service and
he hooks off, then he will be immediately connected to the
number specified during the registration of the service.
|
|
Benefits |
1. Automatically dial the frequently dialed number as long as you
pick-up the phone.
2. Saving time and effort.
3. No
need to memorize the complication patterns of numbers. |
|
One Time Connection |
Free |
|
Monthly Fees |
Free |
|
Method of Activating the Service |
Will be
automated activated when activating your line with Canar |
|
Method of Deactivating the Service |
Not Applicable |
Number Barring (NB)
|
Service Description |
This service
refers to the outgoing call restriction. It can restrict
specific outgoing calls on the terminal.
|
|
Benefits |
1.
Prevents unauthorized calls from your phone.
2.
You
can choose to bar certain types of calls.
3.
You
designate the phones which can make international calls.
4. Greater control of call usage and bill.
|
|
One Time Connection |
Free |
|
Monthly Fees |
Free |
|
Method of Activating the Service |
To activate
service: Pickup the handset or press the speaker button, dial
*76* and four digit password (Default Is 1000) & then #
To bar the
particular number: Pickup the handset or press the speaker
button, dial *70* and four digit password (Default 1000) & then
the destination number which to be barred and then #
|
|
Method of Deactivating the Service |
To unbar the
particular number: Pickup the handset or press the speaker
button, dial #70* and four digit password (Default 1000) & then
# |
[TOP]
Call Barring (CB)
|
Service Description |
This service
refers to the outgoing call restriction. It can restrict all
outgoing calls on the terminal. |
|
Benefits |
1.
Many companies decide not to have the convenience of mobile,
national or international calls enabled on their phones in an
attempt to control their staff from abusing their phone lines.
2.
Call barring enables you to still have the convenience of freely
dialing these call types whilst a pin code protects you from
other people running up large bills. You never need worry what
sort of bill people are running up on your phone, because with
Call Barring you decide which calls can be made.
3.
Save money by restricting other people from making certain types
of phone calls (national, international or mobile calls), whilst
you have the convenience of still making the calls yourself.
|
|
One Time Connection |
Free |
|
Monthly Fees |
Free |
|
Method of Activating the Service |
To activate: Pickup the
handset or press the speaker button, dial *71* four digit
password (default is 1000) and then K#
|
|
Method of Deactivating the Service |
To Deactivate: Pickup the
handset or press the speaker button, dial #71* four digit
password (default is 1000) and then K#
K=1 Indicates barring all
outgoing calls.
K=2 Indicates barring
national/international toll outgoing calls.
K=3 Indicates
barring international toll outgoing calls. |
Secretary
Service (SS)
|
Service Description |
When a
terminal is designated as the secretary station of a manager,
all calls to the manager will be transferred to the secretary
station and only the secretary can establish direct connection
with the manager calls. |
|
Benefits |
1. When you are busy it saves you getting up and trying to locate
the phone that is ringing on someone else’s desk.
2. In
a sales office, Call SS can ensure you don’t lose any calls.
3. You
can answer your phone when you are at another desk.
4. Saves your time and increase your capability to handle calls
effectively. |
|
One Time Connection |
Free |
|
Monthly Fees |
Free |
|
Method of Activating the Service |
To activate:
From boss telephone pickup the handset or press the speaker
button, dial *41* then secretary telephone number then # and
wait for the confirmation.
i) Secretary
answer the call & press R button then dial boss number, if boss
wants to talk to the calling party then secretary hang up
his/her extension.
ii)
Secretary answer the call & press R button then dial boss
number, if boss does not want to talk to the calling party then
Boss hang up his/her extension, then calling party will be again
connected with secretary automatically.
|
|
Method of Deactivating the Service |
To
deactivate: From boss telephone pickup the handset or press the
speaker button , dial #41# and wait for the confirmation
|
[TOP]
Call Transfer
(CT)
|
Service Description |
This service
enables the called to transfer the incoming call to a temporary
subscriber, so as to establish connection with the new called. |
|
Benefits |
1. Your caller does not have to ring off and dial a new number to
speak to someone else in your company.
2. No
need for your colleague to come over and use your phone if you
receive a call for them.
3. You
can discreetly announce or explain a callers question before
transferring them.
4. With Transfer to Busy, a caller can be transferred to a
colleague who is busy on another call. If they do not become
free after 40 seconds the call is represented to the extension
that transferred the original call.
5. With Enquiry Call you can privately ask a colleague a question
during a call and relay the answer to your original caller.
|
|
One Time Connection |
Free |
|
Monthly Fees |
Free |
|
Method of Activating the Service |
After
receiving the call press R button or hook flash then dial
desired destination number & release the call upon answering by
the destination party |
|
Method of Deactivating the Service |
Upon Request
from Canar Customer Service Team , by dialing 1515 |
Conference Call
(CC) - (Not Yet Confirmed Technology)
|
Service Description |
The
conference call refers to the conversation service of more than
three parties. |
|
Benefits |
1. Often decisions are delayed whilst you wait for a time when you
can get a few key decision makers together; this results in lost
opportunities and can impact your business's performance.
2. TE
Audio Conference Service gives you a real advantage, the ability
to "call a meeting" quickly and easily. You can connect 3
persons as you need . . . whenever you need them, wherever they
are. The service is so simple that you can conduct your
conference calls without making a reservation or using an
operator.
3. TE
provides mid to high volume customers, agents, and resellers
with some of the most effective, reasonably priced conferencing
services in the industry.
4.
We
are continually researching the conferencing market to be able
to bring you cutting edge developments in technology and
services.
5.
In
a business environment that's more competitive than ever, it's
essential to stay connected to customers, associates, and
suppliers. |
|
One Time Connection |
Free
|
|
Monthly Fees |
Free |
|
Method of Activating the Service |
Upon Request
from Canar Customer Service Team , by dialing 1515 |
|
Method of Deactivating the Service
|
Upon Request
from Canar Customer Service Team , by dialing 1515 |
|
How to use |
The
subscriber calls some one ,during conversation he can press hook
or <R> key & dials a number of some one else to add him to the
conversation .Once the third person picks up the phone, all
three parties can talk together. The subscriber can also add
more people to the conversation.
|
[TOP]
Quota Restricted
Calling – Credit limit
|
Service Description |
It is for
specifying the upper limit of the charge for each call. A call
will be forbidden when the predefined upper limit is surpassed.
This feature can be used as required in such places as hotels.
|
|
Benefits |
Set a ceiling
for your usage |
|
One Time Connection |
Free |
|
Monthly Fees |
Free |
|
Method of Activating the Service |
Upon Request
from Canar Customer Service Team , by dialing 1515 |
|
Method of Deactivating the Service |
Upon Request
from Canar Customer Service Team , by dialing 1515 |
Alarm of Quota
Restriction
|
Service Description |
In this
service if the balance is Nell or less the subscriber can
originate calls but alarm will be sent to our exchange.
|
|
Benefits |
Get a
notification when your reach 90% of your predetermined budget |
|
One Time Connection |
Free |
|
Monthly Fees |
Free |
|
Method of Activating the Service |
Upon Request
from Canar Customer Service Team , by dialing 1515 |
|
Method of Deactivating the Service |
Upon Request
from Canar Customer Service Team , by dialing 1515 |
Quota Restricted
Monthly
|
Service Description |
It is for
specifying the upper limit of the charge for each month. Calls
will be forbidden when the predefined upper limit is surpassed.
|
|
Benefits |
Set a monthly
budget for each phone number to monitor and control your usage |
|
One Time Connection |
Free |
|
Monthly Fees |
Free |
|
Method of Activating the Service |
Upon Request
from Canar Customer Service Team , by dialing 1515 |
|
Method of Deactivating the Service |
Upon Request
from Canar Customer Service Team , by dialing 1515 |
[TOP] |
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